Account, Wallet and Access Rules
Our Terms & Conditions apply when you create, use or close an account, and they explain the account details needed for phone verification before access. You are responsible for keeping your login details private and for checking that activity shown under your account belongs to you.
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DANA, OVO, GoPay and QRIS records are matched to the account details you submit; bank transfer and virtual account instructions must be followed exactly, including the reference shown at checkout. We may pause a transaction or request clarification when account data, wallet ownership or a payment
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receipt does not match. Rules also cover access from mobile browsers, desktop browsers and supported devices, including interruptions caused by a device or network. Use of the account and any available title depends on local law and is available where local law permits. If you disagree
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with a term, stop using the account and contact us through the support path shown below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.